The 3rd Step to Improving Performance: Development
When called on to improve performance by a friend, family member, or community organization to help solve a problem or improve systems management, an initial analysis is conducted first followed by design. This is the third installment of a five part series for Improving Performance. After a thorough review of gathered data and designing, we are able to move on to the next step of developing a performance improvement plan in order to add positive value to meet expectations or goals of the organization. Over the next few days, I will share with you the steps I go through when I am called on as a consultant to improve performance. These steps are useful for Individuals, Families, Communities, and Organizations.
The 3rd Step to Improving Performance
Development is the process in which the Design or “Blueprint” of the Performance Improvement Plan comes alive. During the Design phase of improving performance, critical components must be in place to have an efficient and on-time development plan. First, I have to create a design that will keep attentive performers while giving specific direction, resulting in the ability to recall learned material and effectively apply what is learned. The next critical component of design is the content—what is being learned; with three different levels of feedback so performers will move closer to the desired maximum performance. (This includes evaluations, to test performers for what was learned.) The final part of this phase of Design, which will make the Development phase easier, is detailing how to transfer what is learned—I really want to make sure the performer will be able to identify and apply the learned material and use it appropriately at each needed opportunity. These are the three components that will facilitate a successful transition onto the development phase.
The Development Phase, again, brings the “Blueprint” of design to the final stages. The creation is gaining an identity and character, and becoming a tangible product in which others can see the vision of your creation coming to reality. This is where the deliverables are seen; the manuals, videos, and/or web pages used to give the performer something to touch, see, and feel. This is also where I am able to test and pilot before moving into the full implementation of the performance improvement plan. With the current economics of today’s market place, I have to develop a performance improvement plan to meet my client’s most important goals—producing the desired outcome, while staying within the time and money budgets. Before going into full production, I have to develop the deliverables as economically as possible, while still maintaining a high quality with less pain and more pleasure (time and resources).
You most likely have seen the testing of the development phase rolled out as a final product; most times in pilot groups or what is called “Train the Trainer Courses.” For example, if you have ever watched a workout video, the participants you see working out behind the lead trainer are usually the test participants and performers. Consider this a real time, “Train the Trainer Course,” in which we are paying full price! It is a really good investment that gives a huge return and lends to a high quality, credible product. This testing will ensure we are ready to move into the next phase of implementation and catch and correct any bugs or oversights that may not have been considered.
Developing a Performance Improvement Plan is essential to increase and improve the desired goals and improved performance of individuals, families, communities, and organizations.
Stay tuned to tomorrow’s topic on improving performance: Implementation.
Decide, Commit, Succeed!
Posted on July 27, 2011, in Career Development, God, Health, Leadership, Personal Development and tagged Business, Business Consulting, Community, Design, Learning, Organization, performance improvement. Bookmark the permalink. Leave a comment.